Key information:

• Return window: 30 days from receipt of shipment
• Refund processing time: 10 days
• Restocking fee: None
• The customer is responsible for the cost of return postage.

Return details

You can return your order within 30 days of receiving it. It is not possible to return the goods after this period. Our refund policy is subject to the Terms of Service.

Ensure that the items being returned are in new, unused condition and still in their original packaging. Customers are responsible for covering the return postage costs. No restocking fees will be applied.

To initiate a return, simply email us at info@envogue.com. We will provide you with all the necessary instructions. 

Refunds

Upon receipt of the returned goods, we will refund your money within 10 days. The refund will be made using the same payment method you selected when you placed your order.

Damaged or Incorrect Order

If your order arrives damaged or contains the wrong item, please contact us at info@envogue.com. We will promptly resolve the issue for you.

Exchanges

To exchange an item, email us at info@envogue.com, and we will guide you through the process. Items sent for exchange must be new and unused.

Cancelling Orders

If you need to cancel your order before it has been shipped, simply email us at info@envogue.com, and we’ll handle it for you. If the order has already been dispatched, you can initiate a return once it arrives.

Company Information

Envogue is operated by Ecomm&Electronics LTD, a company based in the United Kingdom.

Company Number: 15334427

Company Address:

26/28 Bedford Row
WC1R 4LP, London

Customer Service Contact

Email: info@envogue.com
Phone: +447719188926‬

Business hours:
Monday – Friday: 9:00 – 18:00 GMT